Privacy Policy

 

Introduction

Welcome to Earth Remedies of FL (“we,” “our,” or “us”).
Your privacy and trust are essential to us. This Privacy Policy explains how we collect, use, protect, and share your personal and health-related information when you visit our website, book appointments, receive treatments, or communicate with our team.

By using our website or services, you agree to the terms described in this Privacy Policy.

Information We Collect

We collect information to provide exceptional care, personalized treatments, and seamless communication with our clients.

Personal Information

We may collect:

• Name, address, phone number, and email address

• Date of birth or age range

• Payment or billing information

• Appointment details and treatment history

• Communication preferences (e.g., SMS or email opt-ins)

Health Information (HIPAA-Protected)

As a medical spa, we may collect limited health information you voluntarily provide, such as:

• Medical history or relevant health conditions

• Allergies, skincare sensitivities, or treatment preferences

• Wellness goals and consultation notes

All health-related information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is handled with the highest level of confidentiality.

Automatically Collected Information

When you visit our website, we may collect non-identifiable data such as:

• IP address and browser type

• Device type and operating system

• Pages visited and time spent on our site

• General (non-identifiable) location data

This helps us improve user experience and optimize site performance.

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Deliver requested treatments and services

• Maintain accurate client and medical records

• Communicate about appointments, promotions, or service updates

• Send educational and marketing materials (only with your consent)

• Process payments and send receipts

• Comply with legal, regulatory, and healthcare standards

Data Sharing and Disclosure

Your privacy is our priority.
We do not sell, rent, or share any mobile numbers or personally identifiable information (PII) with third parties or affiliates for marketing or promotional purposes.

We may share your data only when necessary to provide or support our services, including:

• Licensed professionals involved in your care

• Service providers (such as payment processors, scheduling platforms, or communication systems) who support business operations — under strict confidentiality agreements

• Legal obligations, such as compliance with state or federal laws, court orders, or regulatory requirements

All partners and vendors must adhere to applicable HIPAA and data privacy standards.

SMS Consent and Communication

By providing your mobile number and opting in, you agree to receive SMS messages such as:

• Appointment confirmations and reminders

• Important service updates

• (Optional) Promotional offers and wellness tips

Please note:

• Message and data rates may apply

• Message frequency may vary

• You may opt out anytime by replying “STOP” to any message

• We never sell, share, or rent mobile numbers or PII for marketing purposes

• Consent to receive text messages is not required as a condition of purchase or service

Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Keep the site functioning properly

• Track usage patterns and improve performance

• Personalize your browsing experience

You may disable cookies at any time through your browser settings.

Data Security

We are committed to protecting your information.
We use secure servers, encrypted storage systems, and limited employee access to ensure your data remains confidential.

While we take every reasonable precaution, no online platform is completely immune from security risks. We encourage clients to safeguard their personal information when communicating online.

Your Rights and Choices

You have the right to:

• Access, correct, or request deletion of your personal information

• Request a copy of your records

• Withdraw consent for marketing communications

• File a privacy complaint if you believe your rights have been violated

To exercise these rights, please contact us at:
📧 INFO@EARTHREMEDIES.COM
📞 850-727-5377

Third-Party Links and Integrations

Our website may include links to third-party sites (such as booking platforms or social media). We are not responsible for the content, privacy, or security practices of those websites.

We recommend reviewing each third-party site’s privacy policy before providing personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect new practices or regulatory changes. Updated versions will be posted on this page with a revised “Effective Date.”

Continued use of our website or services after any changes indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Earth Remedies of FL
📍 310 E Bradford Rd, Tallahassee, FL 32303
📧 INFO@EARTHREMEDIESFL.COM
🌐 https://www.earthremediesfl.com

Compliance Summary

This Privacy Policy complies with TCR and HIPAA standards by confirming that:

• No mobile numbers or PII are shared or sold for marketing or promotional purposes.

• SMS consent is clearly disclosed.

• The policy is hosted under our domain for transparency.

• All data is handled in accordance with applicable medical privacy and confidentiality laws.